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  6. Cost of Living - Help Available

Welcome to Barrhead Housing

Website Update – help available

We are in the process of developing a new web-page which will contain detail regarding the range of supports available to help with the current cost of living. Please click on the “Cost of Living” link at the top of this page to access further details of the help available, or just click here


Barrhead Housing’s Vision:

‘We believe that everyone deserves to live in a secure, good quality, well-maintained home within communities that are safe, supported and inclusive’.

We deliver secure homes by providing good quality, affordable, well maintained rented housing to people with a need to be housed. Our qualified staff team provide dedicated personal customer focused services locally from our office in the Main Street in Barrhead. We are committed to continuous improvement

Barrhead Housing is a key provider of social rented housing in East Renfrewshire. Founded in 1986, we are a community based and community led housing association providing housing throughout East Renfrewshire and operating mainly in Barrhead, Neilston, Thornliebank and Newton Mearns. We were registered as a Scottish charity in 2004 (Reg No. SC 036265).

We are a registered social landlord with the Scottish Housing Regulator (HCB70), registered with the Financial Conduct Authority (Ref No. 2229R(S)) and also a registered society under the Co-operative and Community Benefit Societies Act 2014.



Learn more about us

Please find below an important communication to all our customers regarding rent levels from April 2023:

Communication to All Tenants December 2022

Office Opening

From June 2022, we opened the office back up to our customers. We are now open Monday to Wednesday from 0900 to 1700. Please feel free to pop in, we look forward to seeing you again

Do you want to Join Us!

Do you want to have a say and help to shape the future of Barrhead Housing?  Did you know you don’t have to be a tenant of Barrhead Housing to become a member?  Anyone can get involved in helping to influence decision making at BHA.

You can attend and vote at the Annual General Meeting, ask questions, vote in elections to the Governing Board, and apply to join the Board based on your skills and experience.  Membership is open to all tenants and anyone over 16 who has an interest in our work.  We want our membership to reflect our communities and particularly welcome applications from tenants, BME community members, disabled people and any others that are underrepresented.  There is a nominal fee of £1 for membership. To find out more please email Iain MacLean on iainm@barrheadha.org and Iain will be happy to arrange to speak with you and provide further information

Equality Diversity and Inclusion Vision 

At Barrhead Housing, we are committed to keeping equality and diversity principles and kindness at the heart of all the decisions we make as a business.

We respect and highly value individual differences. Everybody is different and we aim to understand, value, respect and celebrate differences; to enable all customers and colleagues to contribute and realise their full potential, to make Barrhead Housing a safe open working environment and to ensure that we provide an excellent service for all people.

We are committed to ensuring that all of our colleagues and customers enjoy the same opportunities and receive excellent services.  We will proactively aim to design our services and ways of working so that everyone can participate and feel like they belong.

All of our customers and colleagues are equally important, however we recognise that everyone has different needs which we respect and aim to meet through different services and engagement.

We will work to ensure that no individual or group experiences unlawful discrimination in the provision of our services, in recruitment or in any of our actions.  To do this we will challenge our ways of working and thinking to aim to identify and remove potential barriers, through learning and development, through our service design and delivery, and in our day to day work.

For our customers, one of the key barriers to equality can be in relation to poverty and deprivation. Poverty and deprivation leads to inequalities in health, employment opportunities and life chances.  As community housing association we understand that we play an important role in the alleviation of hardship and we are committed to using our services and our wider influence to reduce inequalities.

We will not tolerate less favourable treatment on the grounds of sex, gender, gender reassignment, age, race, colour, nationality, ethnic or national origin, disability, marital/civil partnership status, sexual orientation, pregnancy or maternity, responsibility for dependents, trade union or political activities, criminal record, place of residence, religion, faith or other beliefs, health status or any other reason which cannot be shown to be justified.

We aim to reach out to seek input from those who are seldom heard, to see things from other perspectives, to listen, understand, design, act and learn.  In everything we do, we work with our values:

  • Respectful – we are honest, trustworthy and reliable
  • Adaptable – we are flexible and react to change
  • Dedicated – we care about our purpose
  • Aspirational – we are forward thinking and committed to improvement
  • Responsive – we are efficient and accountable.


Data Protection Act 2018 - The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to www.barrheadha.org.uk/usefuldocuments where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.