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Welcome to Barrhead Housing Association, 1986-2016: 30 years working in the community

Barrhead Housing Group (Barrhead HA and Levern Property Services’) Vision:

‘We believe that everyone deserves to live in a secure, good quality, well-maintained home within communities that are safe, supported and inclusive’.

We deliver secure homes by providing good quality, affordable, well maintained rented housing to people with a need to be housed. Our qualified staff team provide dedicated personal customer focused services locally from our office in the Main Street in Barrhead. We are committed to continuous improvement

Barrhead Housing Association is a key provider of social rented housing in East Renfrewshire. Founded in 1986, we are a community based and community led housing association providing housing throughout East Renfrewshire and operating mainly in Barrhead, Neilston, Thornliebank and Newton Mearns. We were registered as a Scottish charity in 2004 (Reg No. SC 036265).

We are a registered social landlord with the Scottish Housing Regulator (HCB70), registered with the Financial Conduct Authority (Ref No. 2229R(S)) and also a registered society under the Co-operative and Community Benefit Societies Act 2014.

We set up our subsidiary company, Levern Property Services, in 2012 to develop and expand our factoring services

Visit LPS by using the button on the right hand side of this page or go to www.levernps.co.uk

Our aim is to provide high quality housing that is both affordable and sustainable with a commitment to continuous investment, innovation and improvement. With almost 930 properties in ownership and management we provide homes for rent, for specialised sheltered housing, for disabled people, and for elderly people.

Learn more about us

CORONAVIRUS UPDATE – AS AT 1st July 2020

As you will know, we are now working towards the Scottish Government’s Route map out of lockdown . This means reviewing services and planning for the safe resumption of services to customers. Before we can return to the office we are required to complete a risk assessment to ensure the office can operate in a safe way. This is likely to be part of Phase 3/4 of the Route map.

We have been updating our website, Facebook and our Twitter account to give you regular updates and we have produced the following information for tenants and members available in our ‘news and useful document’ section:

Tenant letter dated 1st April 2020 ; Frequently asked Questions ; financial advice

Tenant letters dated 6th May 2020 and 4th June 2020 – see copies in the news and useful document section.
We are working on our Summer Newsletter which will provide much more detail on what is happening and how we are planning to resume services.

 

We would of course encourage all our tenants and members to:

Follow the Government guidance to stay at home; wash your hands regularly with soap; and keep apart from family/friends not within your immediate household.

Follow the Government guidance if you still need to work.

Follow the NHS guidance if you fall ill; and particularly those over 70 years and with underlying health conditions – phone 111 if you need assistance.

NHS Inform: https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

Health Protection https://www.hps.scot.nhs.uk/a-to-z-of-topics/wuhan-novel-coronavirus/

Scottish Government: https://www.gov.scot/

 

Under Government Guidelines we had to close our office to the public on Thursday 19th March 2020 and it will remain locked up until we are told it is safe to return.  Clearly in some cases we will not be able to provide a full service as our staff are required to stay at home but we will offer telephone advice during normal working hours and if staff are not available, we will phone you back.

If you are advised to self-isolate or get confirmation that you have the virus, it is vitally important that you let us know as soon as you can by calling 0141 881 0638. 

 

Remember:

We are here to help – and financial assistance/support can be provided to you – see our Rents Tab and ‘News and Useful document’ section for further advice.

We cannot provide a full repairs service – and can only respond to emergencies. For further guidance and handy tips in the event of an emergency – see our Repairs Tab.

We may have covered some of the questions you may have in our FAQs sheet – within our ‘news and useful document’ section.

Other help is available – look at the list of available resources in your area – again in our ‘news and useful document’ section.

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Data Protection Act 2018 - The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to www.barrheadha.org.uk/usefuldocuments where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.