Barrhead HA became accredited to the Scottish Living Wage as an employer and to ensure all our contractors who work with us pay the Living Wage (set at £9 per hour Nov 2018).

Investors in People Accreditation, (awarded Silver Jan 2015 and 2018)

What is it?

Investors in People is the UK’s most successful framework for business improvement through people management. The Investors in People Framework underpins everything they do. Based on 20 years of leading practice, it was designed by business, for business. Written in consultation with customers, employees and people management specialists, it provides a path to organisational change.

Created to meet the ever-evolving needs and challenges of today’s businesses, the Framework gives you a tangible way to drive your business forward. The benchmark for any well-run organisation, it signals to customers and employees your commitment to good business and people management excellence.

Barrhead Housing Association has seen significant change since 2005. Our staff have adapted and continue to adapt to change within the organisation and to our external environment. In 2009, we decided that to recognise our significant improvement, we would embark on the Investors in People accreditation framework – this would allow recognition and success improvement to be recognised and awarded through this external and independent review using the Investors in people framework. An IIP assessor worked with us to understand our environment and our practices and we were awarded the accreditation for the first time in 2009. In 2012, we made further improvements and were recognised under the Investors in People Bronze Award. Following our three year re-assessment in January 2018, we pleased to report that we have retained Investors in People Silver award. Achieving Investors in People accreditation illustrates our dedication to our employees and demonstrates a solid foundation of good practice which remains challenging and aspirational for many organisations.


Investors in Young People is the only people management standard that focuses on an employer’s recruitment and retention of young people. It represents a trust commitment to the training and development of young people and demonstrates that we are an employer of choice for young people. Launched in July 2014, Investors in Young People originated through a key recommendation from the Commission for Developing Scotland’s Young Workforce, led by Sir Ian Wood. The accreditation if offered to all businesses across Scotland and exists to recognise and support organisations across Scotland in the employment of young people.


CIH Equality and Diversity Charter for Housing

In August 2019 the Association signed up to the Chartered Institute for Housing’s Equality and Diversity Charter. This Charter is a “flexible framework” to help landlords identify what outcomes a fair and accessible housing service can deliver. The charter includes a set of commitments and outcomes, which together provide a framework for us to assess where we are and where we aspire to be. By signing up to the Charter, we have made a public commitment to deliver a fair and accessible housing service which is focused on outcomes for staff, tenants and communities.

Digital Participation Charter

Barrhead Housing Association is a signatory to the Scottish Digital Participation Charter. In doing so we are helping to allow Scotland to work together and skill up our digital nation. In signing the Charter we have pledged to:

1 Skill Up – We ensure that our staff & volunteers have the opportunity to develop essential digital skills.

2 Support Staff – We support our staff & volunteers to help others learn essential digital skills and embrace digital tools.

3 Support Scotland – We support our nation by contributing resources and practical support for Scotland in whatever ways we can.

4 The Essentials – We support a common language based on digital participation and essential digital skills to make our thinking and actions as clear as possible.

5 Come Together – We channel our efforts through the Digital Participation programme so that our activities are coordinated and build on each other.

Make a Stand



Barrhead Housing Association is committed to supporting our customers and staff who might be experiencing domestic abuse. We have signed up to the Chartered Institute of Housing’s “Make a Stand” campaign, which commits us to 4 key pledges: These are:

Put in place and embed a policy to support residents who are affected by domestic abuse

Make information about national and local domestic abuse support services available on our website and in other appropriate places so that they are easily accessible for residents and staff

Put in place a HR policy to support members of staff who may be experiencing domestic abuse

Appoint a champion at a senior level in your organisation to own the activity you are doing to support people experiencing domestic abuse

We have undertaken the work to achieve these pledge commitments. Further information can be found on our website or by pasting this address into your web browser:

Technology Enabled Care in Housing Charter

In signing up to this Charter, we are signaling our support for the use of Technology Enabled Care, in creating and delivering housing solutions, as well as demonstrating housing’s increasing contribution to helping customers manage their health and wellbeing. Further information can be found at:

Data Protection Act 2018 - The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.