Vacancy – Customer Services Officer (closing date noon 13 January 2021)

We are looking for a hardworking, enthusiastic, dedicated individual who is solution focussed and will use their initiative, experience and skills to help us provide an excellent Customer Services service and work closely in conjunction with their job share colleague. This is a permanent job share post (2 days per week) which has been developed due to a reduction in working days for one of our Customer Services Officers.  The post-holder will ensure that we provide our customers with a continuous, high quality service to the standards which they expect and deserve

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Customer Services Officer JD and PS

Application Form

BHA – Staff Structure (Nov 20)

Employee Fair Processing Notice

EQUAL OPPORTUNITIES MONITORING FORM

 

Staffing Policies and Procedures

Code of Conduct for staff

Disciplinary Policy

Expenses Policy (NB – see salary scales for up t date rates)

Training and Development Policy

Recruitment and Selection

Dignity at Work

Salary Scales 2020

 

 

 

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