We are commitment to the development of our staff team through Investors in People Accreditation where we have been awarded Silver Status, and also through the Scottish Government’s Healthy Working Lives scheme where we have been awarded Gold status. We pride ourselves in having a dedicated, loyal and adaptable staff team who have an excellent track record in work attendance and commitment to continuous improvement.

We currently employ over 20 staff members across three main departments. Customer Services team is responsible for providing housing and repairs services and for Information Technology; Property Services is responsible for our investment and sustainability of our stock including adhering to quality standards, considering energy efficiency measures, overseeing health and safety; and our Corporate Services team is responsible for financial management including procurement and value for money and for our administration across each department. Three staff members are directly employed by our subsidiary company.

We are commitment to the development of our staff team through Investors in People Accreditation where we have been awarded Silver Status, and also through the Scottish Government’s Healthy Working Lives scheme where we have been awarded Gold status. The Association is also accredited as being a Disability Confident employer – leading the way and helping to positively change attitudes, behaviours and cultures.

We pride ourselves in having a dedicated, loyal and adaptable staff team who have an excellent track record in work attendance and commitment to continuous improvement.

Senior Management Team:                                      

Lorna Wilson, Chief Executive e: lornaw@barrheadha.org – employed since November 2020 as the senior officer, she is a fellow of the Chartered Institute of Housing. Lorna’s previous senior management experience includes executive responsibility at the Scottish Federation of Housing Association’s for Membership Services, Policy, Communications, Public Affairs, Research and Innovation. Before SFHA, she was responsible for managing the Asset Strategy, Business Planning and Strategy teams at Glasgow Housing Association; and had Research and Development responsibility at the Wheatley Group. Prior to this, Lorna worked with East Renfrewshire Council

In addition to leading BHA, Lorna is a Board member with the Clyde Valley Group

Lorna’s personal values align very strongly with those of Barrhead Housing Association, and she is proud to lead the only community controlled housing association in East Renfrewshire.

Executive Team:

Scott Stewart, Director of Asset Management e:scotts@barrheadha.org –

Olive Yiga, Interim Director of Customer Services e;olivey@barrheadha.org.

Lauren Rice, Director of Finance and Corporate Services e:laurenr@barrheadha.org

 

Customer Services team –

Customer Services Manager – Colin McCulloch

Customer Services Officers – Sandra Nelson, Jackie McColl/Zubeida Yusuf, Sean Fitzharris, Kim Quinn; Income Sustainment and Welfare Adviser – Vivien Betteridge. IT Business and Support Officer – Greta McPhail.

Senior Customer Services Adviser – Jade Byers, Customer Services Advisers – Mark MacLean and Kimberley Whitten, Customer Services Admin Assistant – Nicola Roy, Housing Support Assistant (LPS) – Marie Donaghy

The Association has 3 full-time Customer Services Officers, 1 part time Officer, 1 customer services adviser, 2 customer services assistants, 1 welfare rights officer, and a housing support assistant, Marie Donaghy for our sheltered housing complex. Each customer services officer is responsible for a geographical patch, and their work is overseen by our Customer Services Manager, Colin McCulloch A list of the areas that each of the officers will cover is detailed below:

Your Customer Services Officers 

Sandra Nelson

 Barrhead

Auchenback, Lowndes Court, Main Street Barrhead, Cross Arthurlie Street (178 – 192), Kelburn Street   Littleton Park

Thornliebank                          

Addison Grove, Hutcheson Road, Bellfield Crescent, Main Street, Inglestone Ave, Eastwood Court  Lochiel Road, Elizabeth Crescent, North Park Ave, Robslee Road, Westfield Road, Woodfarm Road

Neilston

Watt Place

 

Sean Fitzharris (Tues/Wed/Thurs/Fri)

Barrhead

Barnes Street, Carlibar Road, Saunders Court, Cogan Street, Simpson Gardens, Connor Road, Rankin Way   Rankin Court, Gladstone Avenue, John Street, Robertson Street, Walton Street 

Kim Quinn

 Barrhead                               

Centre Way, Centenary Court, Cross Arthurlie Street (66 – 130), George Street, Henry Street, Mill Rd          North Park Avenue, Sheltered Housing Complex, South Park Avenue

Neilston          

Commore Place, Harelaw Ave, Main Street, Kingston Ave, McCulloch Way, Station Road

 

Zubeida Yusuf

(Wed/Thurs/Fri)

 

Barrhead

Dunterlie, Glasgow Road, Tait Avenue, Tower Avenue, Orchid Way, Dealston Avenue

Newton Mearns

Clark Place, Gemmel Place, Moorhill Road, Moorhill Crescent, Hill Avenue, Mackay Place, Ritchie Place   William Mann Drive, Wilson Place, Culzean Crescent, Netherplace Crescent,Netherplace Road

 

 

 

 

 

 

 

 

Data Protection Act 2018 - The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to www.barrheadha.org.uk/usefuldocuments where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.