Customers – We NEED your help to review our Services

We are always looking for ways to improve the services we deliver, and over the next few months we are starting a programme of service reviews. These reviews will look at the way we deliver services, and how we might be able to improve services for our customers.

We will be starting with repairs, then housing allocations, then planned investment and tenancy support

AND WE NEED YOUR HELP. We realise that we cannot review our services without talking to the customers who use these services. So we want to talk to you and take your views into account as we look to redesign our services.

So if you can spare 30 minutes of your time to talk to us about your experience of using any of these services please let us know. In return, you will receive a gift voucher to the value of £20 as a gesture of our thanks.

If you are willing to participate and have some time available, just send an email to iainm@barrheadha.org with details of your name, address, contact number, email address and the service you would want to talk to us about – initially your experience about housing repairs and allocations,

Data Protection Act 2018 - The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to www.barrheadha.org.uk/usefuldocuments where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.