We are always looking for ways to improve the services we deliver, and over the next few months we are starting a programme of service reviews. These reviews will look at the way we deliver services, and how we might be able to improve services for our customers.
We will be starting with repairs, then housing allocations, then planned investment and tenancy support
AND WE NEED YOUR HELP. We realise that we cannot review our services without talking to the customers who use these services. So we want to talk to you and take your views into account as we look to redesign our services.
So if you can spare 30 minutes of your time to talk to us about your experience of using any of these services please let us know. In return, you will receive a gift voucher to the value of £20 as a gesture of our thanks.
If you are willing to participate and have some time available, just send an email to firstname.lastname@example.org with details of your name, address, contact number, email address and the service you would want to talk to us about – initially your experience about housing repairs and allocations,