Support for Families Experiencing Dementia

Police Scotland have introduced the “Herbert Protocol”, which is here to give you some reassurance and help keep your loved ones safe. The system provides police with everything they need to know to search for the person living with the dementia.

It’s a form that is kept at home containing important information regarding known routines, habits as well as descriptions of your friend/relative and details of their and others involved with their care. It can be handed to Police so that you do not have to worry about gathering the information during what can be a very stressful time.

You can download the form (scroll down the page) from

It should always be kept up-to-date.  A recent photograph should also be kept with the form. The police will only need the form when the person is reported missing and the form will be returned when the person is found.


Data Protection Act 2018 - The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.