Over June and July of 2019 we conducted a full Tenant Satisfaction Survey, giving our tenants the opportunity to tell us what you thought about us, your home and the services that we provide.

We commissioned Research Resource, an independent market research company, to carry out these Tenant Satisfaction Surveys, to ensure that it was a confidential and impartial process.

Research Resource conducted 376 face to face interviews from a broad representative of all our areas.

A copy of the full report can be found here We also have a summary newsletter which highlights the main findings from the survey, here.

Data Protection Act 2018 - The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to www.barrheadha.org.uk/usefuldocuments where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.