The Association offers a range of ways that you can participate and get involved in our activities. We operate a full customer participation and engagement policy which is available in our useful documents section.

We regularly take part in joint estate walk-abouts with the local resident groups and East Renfrewshire Council and actively inspect our neighbourhoods to take ensure improvements are made across each community.

We also attend, where we can offer help, local resident groups and work with Dunterlie Tenants Action Group, Auchenback Active, Auchenback Tenants and Resident Association, Thornliebank Tenants and Resident group, and Neilston Development Trust to name but a few.

We also hold regular Tenant Scrutiny Panel meetings with our resident participation groups and will discuss in greater detail our performance across different areas, our planned investment programmes, our rent consultations, input into the Scottish Social Housing Charter, and our budget setting process. We would encourage any of our customers to take part in these discussions by getting in touch with our Director of Customer Services.

TO FIND OUT MORE CHECK OUT OUR HOW TO GET INVOLVED IN OUR MAIN “ABOUT” TAB

 

 

Data Protection Act 2018 - The information you have supplied to us will be used by Barrhead Housing Association to process your enquiry or comments. We may also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. Barrhead Housing Association will use this information because we need to do so to perform a task carried out. You can find out more about how we handle this information and your rights in respect of it by going to www.barrheadha.org.uk/usefuldocuments where our Data Protection Statement and Privacy Policy are available. If you do not have access to a computer and wish a paper copy please let us know by contacting us at or by telephone at 0141 881 0638.